01Who are we?
When we say ‘we,’ we mean Chapeau! When it comes to your information, we comply with regulations, including the General Data Protection Regulation (GDPR).
We take your online privacy seriously. We process your data in accordance with data privacy laws and only process personal data when it is relevant to our dealings with you.
This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the chapeau.ai website, you agree to the collection and use of information in accordance with this privacy policy.
02What kind of personal data do we collect from you?
When any form on our website is completed, we collect personal data such as your name, email address and phone number for the purpose of dealing with your enquiry. If you consent, we will also use that information for the purpose of keeping you up to date on our work. When you use the website the pages viewed are collected as aggregate data for the purpose of optimising and improving the website.
03How do we obtain personal data?
We only collect personal data that you choose to provide when you use our contact us form, request an article, or the like.
In addition, we collect certain personal data by using cookies, including similar technologies such as local storage when you visit the website.
In order to optimise and improve our website we use some carefully selected tools that capture some of your activity: Google Analytics, HubSpot.
04Google Analytics & HubSpot
Google Analytics
We use Google Analytics to view anonymised information about our website’s performance such as the most frequently viewed pages, average time on page and acquisition sources. This helps us understand which areas of our website are popular and which we need to improve. For more information, please read Google’s Terms and Conditions.
HubSpot
HubSpot is a marketing and sales software application that we use to analyse email campaigns and track onsite form completions. For more information, please read HubSpot’s privacy policy.
06How long do we retain personal data for?
If you provide us with any data, e.g. your name or email addy, we’ll hang on to it for as little time as necessary for the purposes set out in this privacy policy. We’ll retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We’ll also retain usage data for internal analysis. Usage data is generally retained for a shorter period of time, except when the data are used to strengthen the security or improve the functionality of our services or we’re legally obligated to retain the data for a longer time period.
07Email communications
If you opted in to get emails from Chapeau! we’ll send you news and updates a few times a year or, if promised, more frequently. If you want to to opt out of these emails you can unsubscribe through a link in the email or by sending a message to contact@chapeau.ai with ‘Unsubscribe’ in the subject line.
08Protection & security of your personal data
The security of your personal data is super-important to us, but remember that no method of transmission on the internet or of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we can’t guarantee its absolute security.
10Links to other websites
Our website may contain links to other websites that aren’t operated by us. If you click on a third-party link you’ll be directed to that third-party’s site. We advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11Changes to this privacy policy
We may update our privacy policy from time to time. We’ll notify you of any changes by posting the new privacy policy on this page. Please review this privacy policy periodically.
12Contact us
If you have any questions about our privacy policy, please get in touch.
Or visit chapeau.ai/contact.
Chapeau! Hats off to you for reading our privacy policy.